Ooredoo Oman: Recharge & Account Guides
Ooredoo Oman provides a variety of prepaid options under the Mousbak brand, known for its flexibility and frequent promotional offers. Whether you are using a standard SIM or an eSIM, understanding how to manage your Ooredoo credit is essential for uninterrupted service in Oman.
Essential Commands
Direct USSD codes for Mousbak prepaid management.
The Mousbak Recharge Process
To add credit using an Ooredoo voucher, dial *115* followed by the secret code on your card, then #. This method is the standard for physical cards purchased at retail locations throughout the Sultanate.
Quick Balance Check
You can check your Mousbak credit at any time by dialing *102#. A pop-up message will display your available balance and the date your credit will expire. This is a free service and does not consume your credit.
Purchasing Data Bundles
Instead of using credit on a pay-as-you-go basis, Ooredoo users often buy Daily, Weekly, or Monthly plans. Dial *141# to access the data management menu where you can select a plan that fits your needs.
Nojoom Points and Rewards
Every time you recharge your Ooredoo line, you earn Nojoom points. These points can later be redeemed for more credit or discounts at various partner outlets across Oman. Check your Nojoom balance by dialing *147#.
The Ooredoo App Experience
Digital Payments
The Ooredoo Oman app allows for seamless recharges using Omani debit cards or international credit cards. It also provides a detailed history of your usage, showing exactly how many riyals were spent on calls versus data.
Credit Transfers
Ooredoo allows users to share credit easily. To transfer, dial *122* followed by the recipient's number, then the amount, and #. This is a practical solution for families managing multiple lines under one household.
Global Access
If you are taking your Ooredoo SIM abroad, you will need to activate a roaming bundle. Use the *141# menu to find the Passport offers which provide data and minutes for use in specific countries.
Troubleshooting & Support
Insufficient Balance
If you receive an error, first check your balance. Sometimes, small background data usage can deplete your credit. We recommend turning off "Mobile Data" before performing a large recharge to ensure the credit is used for your intended bundle.
Store Locations
For physical assistance or to replace a lost SIM card, Ooredoo has a wide network of stores. Major locations in Salalah and Muscat offer technical support for account-related issues that cannot be solved via USSD codes.
Emergency Credit
Ooredoo sometimes offers a Loan service for users who have run out of credit and cannot reach a shop. By dialing a specific shortcode, you can receive a small amount of credit to be repaid upon your next top-up.
Need further assistance?
Explore our comprehensive FAQs for more details on Omani carrier services or contact our team in Salalah for direct support.
Official HQ
Street 18, Block 302
Salalah, Dhofar Governorate
Oman
Support Direct
+968 23 216944
info@moribile.it.com
Update Log
Data valid as of August 2026.
Codes verified by Moribile research.