Moribile
Moribile
MVNO Pioneer

Renna Mobile: Managing Your Prepaid Service

Renna Mobile was the first MVNO to launch in Oman, focusing on providing "value for money" mobile services. Known for its straightforward pricing and reliable data plans, Renna remains a popular choice for budget-conscious users across the country.

Renna Mobile Infrastructure

Network Status

Optimized for GSM and LTE connectivity across the Dhofar Governorate, ensuring reliable USSD response times.

Core Command Codes

Primary USSD strings for account management and top-up

Action: Recharge

How to Recharge

*181* [Voucher Code] #

Renna vouchers can be found in denominations ranging from 500 Baisa up to 10 OMR or more, providing flexibility for different budgets across Oman.

Action: Inquiry

Balance & Validity

*182#

Dialing *182# is the quickest way to check your Renna credit balance. The response will include your current validity date to prevent service interruption.

Action: Transfer

Credit Transfer

*171#

Sharing balance is easy. Dial *171# and follow the instructions to send credit to another Renna subscriber, ideal for family balance management.

Data Plan Activation

Renna offers several "Data Only" and "Combo" plans. To browse these and activate them using your existing credit, dial *181# and navigate through the interactive menu. This ensures you get more megabytes for your Rial compared to standard pay-as-you-go rates.

Renna Online Top-Up

The official mobile app and portal provide seamless online recharges. This is particularly useful for users traveling abroad who wish to keep their Omani number active. By topping up periodically, you maintain your account standing regardless of physical location.

SIM Card Lifecycle

A Renna SIM remains active as long as there is a recharge every few months. If a SIM is not used or recharged for an extended period, the network may reclaim the number. We recommend a minimum recharge every 90 days to ensure continuous availability.

Troubleshooting Protocol

If you encounter an "Error 101" or similar during recharge, it usually means the network is busy or the code was entered incorrectly.

01

Verify the 14-digit voucher code serial number

02

Wait 5 minutes for signal congestion to clear

03

Contact support at info@moribile.it.com for voucher verification

Technical SIM Details

Retail Presence in Salalah

Renna has a strong retail presence in Dhofar. From small shops in Mirbat to the larger markets in Salalah, finding a Renna recharge card is simple. Our guide helps you identify authorized sellers to ensure you get genuine codes.

Local Hub:

Street 18, Block 302, Salalah

Renna's Competitive Edge

What sets Renna apart is its simplicity. There are no complex tiers; the recharge you buy is the credit you get.

  • Functional on 2G and 3G handsets
  • Seasonal "Ramadan" specials via *181#
  • Straightforward GCC calling bundles

Workflow: Voucher Activation

*181* [VOUCHER_CODE] #

Network Response: Recharge Successful

Report Recharge Issue

Expert Support

Our local technicians in Salalah are available for carrier troubleshooting and SIM maintenance inquiries during standard business hours.

Direct Line

+968 23 216944

Mon-Fri: 9:00-18:00

Digital Access

info@moribile.it.com